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Building Public Trust Through Citizen-Centric Services

Listen to your community, enhance public services, and increase transparency. AWE provides the tools for government agencies to build trust, one interaction at a time.

Schedule a Platform Demo

Streamlined Automation

Automate workflows, from triggering alerts to generating support tickets, saving valuable staff time.

Equitable by Design

Ensure every voice is heard with Section 508 compliance and extensive multi-language support.

Maintain Public Trust

Deploy official, branded surveys that inspire confidence and protect institutional integrity.

Unified Public Services

A Single View of the Citizen Experience

Break down silos between departments. AWE lets you collect and analyze feedback across all public touchpoints, from the DMV to Parks & Recreation, in one unified platform.

Citizen
Licensing & DMV
78% Sat.
Social Services
85% Sat.
Public Works
72% Sat.
Parks & Rec
91% Sat.
Tax Services
68% Sat.
Public Safety
88% Sat.
Data-Driven Governance

Your Real-Time Public Trust Dashboard

Go beyond anecdotal evidence. Track key metrics like the Public Trust Index, digital service adoption, and top citizen concerns to make informed decisions that improve your community.

Public Trust Index
7.6/10
+0.4 vs Last Year
Digital Adoption
65%
+8% vs Last Year
Top Citizen Topics
Wait TimesOnline FormsStaff HelpfulnessParkingAccessibilityAppointments
Real-World Government Applications

Powering the Mission of Public Service

From local municipalities to federal agencies, AWE provides the tools to tackle the most critical data challenges. Explore how our platform is used to serve communities.

Census & Community Surveys

Challenge: Collecting accurate demographic data from vast, diverse populations while ensuring accessibility for all.

AWE's Solution:

  • Multi-Language Support (10+ Languages)
  • WCAG & Section 508 Compliance
  • High-Scalability Architecture
  • Custom Variables via URL for Tracking
Platform Capabilities

An Enterprise-Grade Toolkit for Government

Explore the comprehensive feature set designed for the scale, efficiency, and complexity of public sector work.

Data Collection

  • 20+ Question Types (NPS, Matrix, etc.)
  • Drag-and-Drop Survey Builder
  • Question & Survey Templates
  • AI Question Generation

Logic & Flow

  • Advanced Branching & Skip Logic
  • Answer Piping
  • Repeating Logic & Loops
  • Disqualification & Screening Rules

Efficient Distribution

  • Email Invitations & Reminders
  • Custom Branded URLs
  • QR Code Generation
  • Scheduled Email Sends & Reminders

Intelligence & Reporting

  • Real-time Dashboards
  • AI Sentiment & Theme Analysis
  • AI-Powered Insights & Summaries
  • Automated Report Generation

Branding & Customization

  • Theme Settings & Logo Upload
  • Custom CSS Support
  • White-label Options
  • Custom "Thank You" & Error Messages

Language & Accessibility

  • 10+ Languages with RTL Support
  • Full WCAG/508 Compliance
  • Keyboard & Screen Reader Navigation
  • High Contrast Mode

Collaboration

  • User Roles & Permissions
  • Shared Team Libraries
  • Real-time Collaboration
  • Comprehensive Activity Logging

Integration & API

  • RESTful API Access
  • Webhook & Pipedream Integration
  • URL Parameter Passing
  • Batch Contact Imports

Ready to Better Serve Your Community?

Learn how AWE can help your agency listen, understand, and act on citizen feedback to build a more efficient, transparent, and trusted government.

Schedule a Demo