Unify Customer Data
Stop guessing. We bring together direct feedback from surveys with indirect signals from support tickets, social media, and reviews to create a single, coherent view of every customer journey.
The EnterpriseCustomer ExperiencePlatform
Capture, analyze, and act on customer feedback at scale. AWE provides the powerful, integrated tools you need to turn insights into business growth.
The AWE Difference
Go beyond simple surveys. Our platform is built to help you understand the complete customer journey and drive meaningful action.
Uncover Actionable Insights
Move from raw data to smart decisions. Our powerful AI analyzes sentiment, identifies key trends, and surfaces at-risk customers before they churn, so you know exactly where to focus your efforts.
Empower Your Teams
Deliver the right information to the right people at the right time. Equip everyone from the frontline to the C-suite with personalized dashboards, automated alerts, and collaborative tools to solve problems proactively.
Sync Everything. Miss Nothing.
See how AWE's integrated platform brings together every tool you need to understand and improve customer experience.
Real-Time Analytics Dashboard
Monitor response rates, NPS scores, and sentiment analysis in real-time
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Response Rate
78%
+12%
NPS Score
64
+8
CSAT
4.6/5
+0.3
Active Surveys
24
6 new
KEY CAPABILITY
Set up automated alerts when NPS drops below threshold or response rates spike.
The Triptych of Insight
From raw data to decisive action. Our platform is built on a simple, powerful, three-step philosophy.
1. Collection
It starts with listening. We gather every piece of customer feedback--surveys, reviews, support tickets--into one unified stream. No signal is lost.
2. Analytics
This is where the magic happens. Our AI analyzes the stream, identifying patterns, sentiment, and opportunities that are invisible to the naked eye.
3. Action
Finally, we turn insight into impact. We empower your teams with automated workflows and intelligent alerts to create experiences that win customers for life.
Ready to Transform Your Customer Experience?
See how AWE can help you build stronger customer relationships and drive sustainable growth.
Get Started Today